Cases Studies

Our clients are as diverse as worldwide banks, national chains, casino groups and car hire companies. Bring your idea or conformance requirement to us and we will use our expertise in authentication, OCR and multi biometrics to integrate these technologies within your existing systems and infrastructure.

We aim to quickly understand the differing requirements and needs of each client. We will evaluate your business requirements and report on the authentication, OCR, biometric or multi-biometric prospects for your business. We can provide full software design solutions, develop customized software and integrate our specialised products into your existing infrastructure.


Car Hire
Europcar is the European leader in passenger car and light utility vehicle rentals with more than 180 branches in the UK. The business looked for a provider to add an extra layer of security and assurance for its customers and after extensive research into the market opted to introduce IDscan’s Car Hire document verification system to their prestige sites, including London Heathrow, Gatwick, Stansted, Edinburgh, Bristol, Cambridge, Inverness, Cardiff and Newcastle amongst many others.

Human Resource
Reed is the UK's largest employment agency, with over 300 branches. They wanted to offer their clients the ultimate layer of protection when ensuring their candidates had the legitimate right to work in the UK. Within the first 2 hours of a 1 month trial, IDscan’s HRscan system automatically highlighted issues in 60 per cent of documents presented. Just 1 week into the trial, Reed was already convinced enough to stop the trial and place their first order.

Facilities Management
IDscan's client employs over 60,000 staff, with a turnover of £1.8 billion and 200 offices throughout the UK. Our client wanted a "field" HR system for its regional managers to assist in the recruitment process, offering a fast efficient method of determining the authenticity of Visas, work permits, passports and driving licences. IDscan was delighted to work with Mitie, to develop and adopt our core HRscan product to fit the needs and requirements of the brief.

Large Estate
IDscan's client – Canary Wharf is one of the UK's featured success stories of the past 20 years, consisting of 35 completed buildings, including three shopping malls, a private estate occupied by many of the world's best companies which employ over 95,000 people in a diverse range of industries. Each day the estate is served by many hundreds of contractors who are required to be processed. Canary Wharf Group have now added a further layer of security for its tenants by using IDscan's Visitor authentication system to verify the identities of its contractors.

Hospital
Interserve is one of the world's foremost support services and construction companies, operating in the public and private sectors in the UK and internationally. We offer advice, design, construction, equipment and facilities management services for society's infrastructure. Interserve is based in the UK, has revenue of £1.9 billion and a workforce of nearly 50,000 people worldwide – Our client required a trusted document authentication system for one of its busy hospitals which employed staff from around the world. Interserve were reassured by the fact that Idscan holds the largest available library of documents in the world and is committed to researching, developing and adding new documents and authentication techniques.

Airport
A major international airport based in the Middle East strives to lead its peers in terms of innovation, customer focus and security. The client had been using basic airport MRZ readers which failed to authenticate documents or offer an automated analysis. After carefully completing a thorough review of the market during a six month trial of 5 options, the airport selected IDscan's immigration system based on accuracy, speed and reliability. In a test of 30 fake documents presented in a like for like test, IDscan was the only system trialled that accurately detected all forgeries and altered documents.

Immigration
This client required foreign workers to register with the immigration department within 10 days of arriving in the principal country , then to re-register every 30 days. IDscan's systems were selected to authenticate visas, IDs and passports as well as quicken the process within the immigration department.

Mobile Retail
IDscan worked with 3 Mobile to build an ID scanning system that completely automated the authentication process for the in-store agent. During August 2010 IDscan rolled out 325 ID and passport authentication systems across 3 Mobile's entire UK retail network.
The client wanted to increase the range of IDs accepted when customers applied for contracts in-store, as well as the ability to prevent retail fraud aided by the use of fake, altered or bogus identity documents.

Major International Bank - Foreign Exchange
Regional foreign exchange regulations within certain territories required this client to examine how ID transaction information was collected and stored to meet financial regulation requirements. The challenge was to minimize the transaction speed for their customers, ensure that ID transaction information was collected and stored to meet financial regulations whilst integrating IDscan OCR technology into an already established FX transaction platform.

Casino group
Changes in gaming regulation liberalized the process for general public entry into regulated gaming environments. IDscan biometrics was asked to integrate IDscan OCR into an established CRM and enrolment solution to improve the entrance flow of customers into the casino.

Tobacco Company
Instructed by a Swiss based marketing company. IDscan Bespoke was requested to customise IDscan's Intouch biometric membership system to create a multi user data collection system. Legislation dictated participants were required to prove they were of smoking age before sampling tobacco products by scanning their ID. Answered a series of marketing questions for which they participants were rewarded with samples and entry to selected high end Swiss nightclub events. The clubs was authorised and recorded by biometric fingerprints which were taken at the time of interview, enabling the agency to ensure customers only applied for complimentary samples on one occasion.

Fitness club
Content with their existing membership software the need to issue and reissue bar coded membership cards appeared to be the only weak link in the incumbent system. IDscan Bespoke was brought in to integrate a biometric fingerprint system to replace the need for customers to bring a membership card with them on each visit.

Public space
We have been commissioned to build a human traffic flow counter incorporating facial biometrics, designed to count the total number of people inside a pre-defined multiple entry and exit space, at any given time. The commissioning client has also requested a web-based live statistics module breaking down total numbers in the venue at any one time, attendance per hour, automatic alert to over capacity and male to female ratios.